If you are make payment on student loans later otherwise have trouble and make your monthly premiums, here is how you could potentially reach the organization:
- Log on to the account you created on the online High Lakes account observe and you will would your entire student education loans.
- E mail us in the (800) 236-4300, Monday compliment of Friday, out of eight an effective.meters. until 9 p.m. Main Go out.
- Use the contact form away from High Lakes’ contact form so you can demand contact from the email.
- Upload Faxes so you can (800) 377-5288.
- Post at the Great Lakes, P.O. Container 7860 Madison, WI 53707-7860.
Keep track of your Great Ponds student education loans to ensure they have been in good shape and you can protect on your own regarding costs, damage to credit scores, or perhaps the likelihood of defaulting your own education loan and you will earnings becoming garnished.
Great Ponds College loans was a student-based loan servicer you to agreements on You.S. Agencies away from Training. Since the a good servicer, the firm accounts for helping consumers carry out billing and money to own government figuratively speaking. Higher Ponds College loans protects almost 18% of all government student loan levels.
Discover how the education loan membership was assigned to High Lakes Student education loans and the ways to work with the company to deal with your loan repayment.
What exactly is Higher Ponds Figuratively speaking?
High Lakes Academic Mortgage Services would depend within the Madison, Wisconsin-the main Great Ponds region-though it also provides student loan repair nationwide. It’s certainly six individual firms that offer with the You.S. Institution out of Knowledge to cope with the latest recharging away from government figuratively speaking.
High Lakes the most are not-tasked student loan servicers. By the very last sydney, Higher Lakes is allocated 18% of new education loan regularity, the biggest percentage of figuratively speaking.
High Lakes Student loans are an affiliate marketer regarding Nelnet Varied Choices, LLC. Nelnet separately handles twelve% out-of government student loan profile.
How High Lake College loans Really works
When you have federal college loans, you will be automatically tasked that loan servicer who will would your bank account and you can money.
Adopting the Studies Institution works together your own college or university in order to techniques the student loan demand and you will spend the amount of money, your bank account are handed out to that loan servicer such as for instance High River College loans. You don’t get to determine which servicer you’re assigned.
Servicers need certainly to get in touch with you after these are generally assigned to control your financing, typically following the basic percentage of your student loan disbursement. That it servicer will be the area away from get in touch with for everyone matters about your college loans, off very first charging on finally payment.
You’ll be able to to suit your account to be transferred to a good new servicer. If it happens, the new servicer is needed to contact you and notify you of one’s alter. You can look at the current servicer on your Federal Student Services account.
Initial, since you won’t need to pay back your own student loans while you are inside the school, you are able to only need to get in touch with Great Lakes Figuratively speaking if the has actually inquiries otherwise have to look at your harmony. As soon as your repayment several months kicks inside, Great Lakes can provide:
- Let when you’re stressed paying
- Options to alter your fees package, and so you can a full time income-motivated payment bundle
- Applications having student loan deferment otherwise forbearance-a couple of a method to suspend otherwise lower your repayments temporarily
- Suggestions about whether federal student loan combination suits you, and how to complete the processes if it’s
Constantly open communications from your education loan servicer. It may consist of time-painful and sensitive pointers, eg notification from skipped money if not delinquency.
When there is people question on the whether the interaction you acquired is genuine, you are able to check. Go to and you will log into your Federal College student Help membership to gain access to your own federal student loan information, including your servicers for each and every mortgage.